10 cosas que aprenderas en nuestro seminario de Social Media y Social CRM

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La idea de nuestro seminario es de poder darte las herramientas y tácticas para establecer una estrategia de Social Media y Social CRM.  En el seminario aprenderás a:

1. Que el Social Media y Social CRM son dos cosas diferentes
2. Establecer una estrategia con un Social Media Director y sus políticas y procedimientos
3. Establecer métricas de Social Media y Social CRM
4. Crear un RFP para proveedor de Social Media y Social CRM, y la ejecución de tu estrategia
5. Convencer a tu empresa que el social media esta aqui para quedarse
6. Analizar conversaciones en las redes sociales
7. Establecer una comunidad
8. Establecer canales sociales
9. Integrar tu CRM a tus canales de Social Media
10. Usar un wiki durante el seminario

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Comments

[Publicado por: ray ban]

# Analizar conversaciones en las redes sociales
# Establecer una comunidad