Solvis and MundoContact are organizing a Social CRM Webminar with Jesus Hoyos about what it means to integrate social media with your CRM. Jesus will be speaking about the different integration points between technologies like social media monitoring, community platforms, Facebook, Twitter, CRM and Call Centers. But it is not about technology, Jesus will also speak about how to manage processes, people and the organization in order to create a Social Enterprise and at the same time collaborate with agencies and call center outsources to deploy your Social CRM strategy.
To register click here.
Date: Nov 19, 2010
Time: 11 AM (Mexico City time)
The webminar will be in Spanish.
Note: Our next Social CRM Seminar is on November 23 in Mexico City. For information visit our Seminar site here.
Watch a preview of what Jesus Hoyos will be speaking about (conversations at the Social CRM meetups in Colombia and Argentina)