Social CRM Seminar in Colombia 2011 (Photo credit: Jesus Hoyos)
We are back in Bogota, Colombia with our 2nd Social CRM. This is a limited attendance seminar with 15 to 20 participants. You will learn the basic steps to start integrating your CRM strategy and social media plan. You will learn how to listen to social media conversations, how to measure this conversations, how to establish a community and most important how to integrate people, processes and technoligy with your CRM strategy.
This presentation showcases a few of the topics that we will teach during the seminar.
For more information about the seminar go to this link.