CustomersForever, our partner organization that is dedicated to promoting collaboration & networking between CRM and Marketing Professionals in the region announces "CRM Certification - Latin American Tour 2008".
Certification Seminars will be offered in:
To register or learn more about these seminars, visit CustomersForever.
Leonardo Peralta, writer & journalist of Grupo Editorial Expansión, a Time Inc. company, interviewed Jesus Hoyos (Solvis), Pablo Alonso (MSN Live), Arturo Caro (ITESM-CEM), Jose Casanova (MySpace México) and other experts in the industry for an article about the latest CRM 2.0 and Social Networking trends. Leonardo's article - Un Millon de Amigos, ¿Son gratis las redes sociales? No. Es obvio que algunos se benefician de los datos y la vida de millones - is now available in Expansion Magazine - Edition 979. The magazine is available in any newsstand in México. The article will be eventually published on CNNExpansión.
UPDATE (12/29/2007): Here is the link of the article - Un millón de amigos ...
During 2008, Jesus Hoyos, Managing Partner of Solvis, will be a featured author in myCRMcareer.com, the industry's first web 2.0 social media platform. Jesus will be writing about best practices regarding the strategies and implementation of CRM initiatives from the perspective of Latin America but with global implications.
Jesus will also be a featured author with Inversionista, a major financial publication in México. Jesus will be writing about CRM and marketing topics from the perspective of improving customer relationships and business profits. All topics will be about how the organization (entrepreneurs, small business or enterprises) can improve their operations with CRM and marketing techniques.
Jesus constantly writes about CRM in his blog as well as in Mundo-Contact's blog, a blog dedicated to CRM, VoIP and Call Center for the Latin American market. Jose Corona, our Mexico Office Director, is also a contributor in the Mundo-Contact's blog.
Inicia tu camino al éxito en CRM con
Salesforce.com, el líder en CRM On-Demand!
Nov 27 • México
Asiste a éste
interesante evento y acelera el éxito de tu CRM On–Demand.
Conoce como más de 35,000 empresas a nivel mundial están usando salesforce.com
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Aprende de Google como es que tu compañía puede beneficiarse de Google AdWords,
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Inicia un dialogo con el equipo de
salesforce.com y sus socios de negocio locales:
::
Aprende sobre las mejores prácticas de clientes locales
:: Programa una sesión de demostración para tu empresa
Revisa la agenda del evento a continuación y regístrate hoy
mismo
Nov. 27, 2007
8:00 AM
Hda.
De Los Morales –Salón Moreras
Regístrate ahora >>
Agenda
8:00 a.m. Registro - Desayuno
continental.
9:00 a.m. Bienvenida
9:10 a.m. Conferencia “Puntos clave para su
estrategia de CRM... – las ventajas del
modelo On-Demand”
10:15 a.m. Receso - tiempo para interacción entre los
asistentes
10:45 a.m. Panel de usuarios actuales de Salesforce.com
11:30 a.m. Conferencia Google AdWords y su integración
con Salesforce
12:15 p.m. Conferencia “Consigue lo máximo de tu CRM
Salesforce.com" - nuevos modulos
y nuevas funcionalidades
1:00 pm Comentarios finales
1:15 pm Fin del evento
Here is the Ad-Tech Miami Podcast about Blogs, Podcast & Vidcasts where Jesus Hoyos participated as a panelist with Jay Berkowitz, Julio Vaca and Diego Naranjo. Here you can find the original blog (Spanish) about the Ad-Tech Miami event and the podcast.
The podcast has a few sections regarding how to use Web 2.0 tools. Jesus' part was about how to use Blogs, Podcasts and Vidcasts as interaction channels with your customers.
Presentation given by Jesus Hoyos about Call Center 2.0 at the Call Center & CRM Conference in Córdoba, Argentina this year.
As part of our partnership with CustomersForever, the first CRM Association for Latin America, Solvis Consulting has been collaborating in a various membership initiatives with myCRMcareer.com. myCRMcareer is the CRM industry's first Social Network dedicated to CRM Career Development.
Starting in 2008, Jesus Hoyos, Managing Parnter of Solvis, will be a contributing author of myCRMcareer.com.
“Join the CRM industry’s first social network dedicated to developing the careers of CRM Professionals at www.mycrmcareer.com. “
Solvis Consulting provided guidance and configuration services in the creation of Mundo-Contact's new blog. Mundo-Contact is the only CRM portal in Latin America dedicated to the CRM, VoIP, Convergence and Contact Center industries. Solvis assisted Mundo-Contact in the selection of Web 2.0 tools such as RSS, widgets, video, pictures, blogs, and presentations.
The blog, Mundo-Contact 2.0, was launched during the 1st International CRM event in México organized by Mundo-Contact. Jesus Hoyos, Solvis Managing Partner, Valentin Valle, Director of Call Center 2.0, Oracle, and Valdir Ugalde from Mundo-Contact launched the blog during the closing ceremonies of the event. (See picture below).
Jesus Hoyos and Jose Corona, Solvis México Director, will be contributing authors of the blog.
Presentation given by Jesus Hoyos at 1st International CRM Event in México about how to use WEB 2.0 as CRM channels - CRM 2.0.
About Solvis presentation in Spanish:
