Solvis Consulting, LLC

Tools to manage your social media conversations

Jose Corona, Solvis Mexico Director, was a speaker at this year's MundoContact CRM Conference in Mexico City. Jose spoke about how to turn conversations into transactions using tools like Radian6, Salesforce.com, Twitter and Facebook. Here is his presentation in Spanish.

Social Crm Mundo Contact 09

View more documents from solvisconsulting.

Pictures from his lecture:

  

Jose Corona explaining Radian6.

 

Some of the participants.

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Social Media at SAS

We found this presentation about how SAS uses social media as a tool to reach customers and to manage communications with employees. You will find good ideas that you can use in your companies. We like the fact that SAS established Social Media Guidelines! Kudos!

Social Media at SAS - Triangle IABC meeting Sept. 8, 2009

View more presentations from David B. Thomas.

Note: As SAS partner in Latin America, we are involved in many SAS Marketing Automation projects in Mexico, Ecuador, Puerto Rico and Colombia (in industries like retail, government and banking).

Solvis Consulting is a partner of Radian6 for the Latin American market

Solvis is now a Radian6 partner for the Latin American Market. Radian6 gives you platform to listen, measure and engage with your customers across many social channels At Solvis, we have established a unique approach to keep track of conversations and converting these conversations into sales and customer service transactions. Radian6 helps us do that.

Radian6 can help you understand your customers conversations in many of the social channels like blogs, Twitter, YouTube and many others.

With our Social CRM methodology in conjunction with Radian6 listing platform can help your company start your social media (or social crm) strategy. And if your company already have a strategy, we can help monitor your tactical plan and measure your customer conversations.

Radian 6 can help you in many areas within your company:

• Crisis Management
• The Lifecycle of Buzz
• Uncover Influencers
• Benchmark The Competition
• 360 Degrees of your Brand
• Capture Industry Trends
• Social Meets Web Analytics
• Sales and Lead Generation
• Create a Listening Grid
• Track & Measure Community Engagement
• Customer Service Outreach
• Make A Case for Social Media
• Find your Brand Evangelists
• Listen when No One’s Talking  

Do you know what your customers are saying about your brand or company in the Internet? Contact us for a demo to find out. Click here and make sure you select Radian6 as your interest.

If you are in Mexico City, we can go to your local office to demonstrate Radian6, If you are not in Mexico, we will schedule a remote session for the demo.

Social Media Conference in Mexico

SMLatam 1era. Conferencia sobre negocios a través de Social Media

Solvis Consulting is a Media sponsor for the first Social Media Conference in Latam. Jesus Hoyos will be a speaker. He will be speaking about the convergence of Social Media with CRM

To register go here: http://www.smlatam.com/
Dates: October 29 & 30

UPDATE: The event date has been changed to February - for more information go to http://www.smlatam.com/

Twestival 2009 in Mexico City

Don't forget - Saturday 18th - Mexico City - Twestival. Solvis is a sponsor and will give away some cool Social CRM services! Twestival Mexico Cause - Aqui Nadie Se Rinde A.C 

If you can't go to the event make sure you donate here and you can follow the live blogging in these 3 places:

@ Jesus Hoyos' Blog

@ Live Blogging Twestival Mexico City

@ Live Blogging Twestival Global

via mexicocity.twestival.com

New microblog from Jesus Hoyos in English

Jesus Hoyos, our Managing Partner and CRM Guru, has a new microblog in English.

The intent of his new microblog is to write about the CRM industry in general and from time to time about topics from the region. His Spanish blog, www.jesushoyos.com, is dedicated to the CRM industry in Latin America.

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CRM Certification - 2009 Latin America Tour

Solvis is a hosting sponsor and part of the consortium of companies in Latin America offering a CRM Certification in Spanish. The Certification is on its second year and it is based on Paul Greenberg's book, CRM at the Speed of Light. The dates of the tour are:

1. Miami - October 5, 6 & 7
2. Córdoba, Argentina - October 26, 27, 28
3. México D.F. - November 4, 5, 6

For more information go to the 2009 Latin America Tour site.

2nd Social Media & CRM Seminar

Solvis is pleased to announce our 2nd Social Media and CRM Seminar - August 10, Mexico City. For more information go to our seminar site or see the widget below.

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Social Media & CRM Seminar in Mexico - Sold Out!

We proud to announce that our first Social Media & CRM Seminar in Mexico City is sold out! The seminar generated a lot of interest among many industries such a CPG, PR Agencies, Automobile, Food & Beverages, Retail and Technology.

Many thanks for the interest...

Many thanks to all the participants that registered!

We are please with the results and expect to have at least two more seminars before the end of the year. We also are looking at other requests to bring the seminar to Peru, Colombia and Argentina.

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Solvis to offer Social Media & CRM Seminar in Mexico

Image by Matt Hamm via Flickr

Solvis Consulting will offer a Social Media & CRM seminar on July 28th in Mexico City.

The seminar is an all-day workshop where participants will learn how to implement a practical social media plan from the CRM point of view. We will discuss how social media is a critical part of CRM and how it impacts marketing, sales and customer service.

• Cost: US $500.00 - includes breakfast, coffee breaks, lunch and parking.
• Additional Offering: Solvis will provide a Social Media and Conversation Analysis for your company. We are offering a 50% discount for this service. Retail price is US $1000.00. If you are a participant of the seminar your cost will be US $500.00.

For more information visit our seminar page (Spanish).

Note: we recommend EventBrite for your online and offline events.

We plan to offer more dates and locations in the future.

How Solvis can help with your CRM initiatives?

Social CRM Strategy. We can help.

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