Solvis Consulting, LLC

CRM Certification in Peru & Mexico City

Solvis Consulting in partnership with BPT Partners, CustomersForever & El Centro de Formación de Contact Centers organized the first CRM Certification Seminars for Latin America. The first two seminars were held in Lima and Mexico City during the past 2 weeks. The seminars are designed to create a common CRM language among CRM professionals, but the most important aspect is to provide a channel for collaboration and networking within the CRM community in Latin America.

Jesus Hoyos, Jose Corona & Maria Garcia were the instructors for the Lima & Mexico seminars. The tour continues in Argentina with seminars to be held in Cordoba and Buenos Aires during the first week of September.  For more information about the seminars, participants, organizers and how to become a sponsors go to this link.

Links:
Peru CRM Certification Pictures
México CRM Certification Pictures

CRM Certification - Latin American Tour 2008

CustomersForever, our partner organization that is dedicated to promoting collaboration & networking between CRM and Marketing Professionals in the region announces "CRM Certification - Latin American Tour 2008".

Certification Seminars will be offered in:

• Lima, Peru (June 24-25)
• Mexico City, Mexico (July 1-2)
• Cordoba, Argentina (September 2-3)
• Buenos Aires, Argentina (Sept 4-5)

To register or learn more about these seminars, visit CustomersForever.

Foro Mundial de Negocios - Monterrey - May 13th

Our friends at El Tecnológico de Monterrey are organizing the Foro Mundial de Negocios (May 13th).The event will have speakers like Jack Welch, Fons Trompenaars & David Sable. We are offering to our Solvis' customers and prospects a special price for the event. Click here for more information and to register.

Solvis is now a sponsor of Mundo-Contact (Spanish)

Comunicado de Prensa sobre nuestro patrocinio en el portal de Mundo-Contact.
                                 
Solvis Consulting es una empresa de consultoría especializada en el espectro completo de la relación de las empresas con sus clientes.

Solvis Consulting ha desarrollado una metodología que se enfoca exclusivamente en soluciones de marketing, ventas y servicio centradas en la relación empresa/cliente. Solvis conduce un análisis profundo de la estructura y operación de su compañía y entonces recomienda una estrategia para transformar los procesos de negocio e integrar nuevas tecnologías de tal forma que cada departamento trabaje como una unidad eficiente con una visión de 360 grados del cliente.

Solvis Consulting se especializa en:

• CRM Operativo – Marketing, ventas, soporte, servicios en campo, toma de pedidos
• CRM Interactivo – Centros de contactos, gestión del correo electrónico, CTI (Computer Telephony Integration)
• CRM Analítico – Gestión y Administración de campañas, Data Mining, Valor vitalicio del cliente, Marketing Automation

Con la presencia de Solvis Consulting en el Portal Mundo-Contact, este canal, se fortalece y consolida como el primero y más importante recurso para acceder al conocimiento en materia de Centros de Contacto, CRM y Convergencia Tecnológica en los países de habla hispana.

Six Sigma Workshop in Lima, Perú (Spanish)

Maria Garcia, our Perú Director, will participate in a Six Sigma Workshop this February 20th. Here are the details in Spanish:

CONFERENCIA

SIX SIGMA, ESTRATEGIA PARA LA COMPETITIVIDAD

EXPOSITOR: ING.  AUGUSTO AYESTA CASTRO

 

PROGRAMA:

6:40 PM REGISTRO DE ASISTENTES

7:00 PM BIENVENIDA A CARGO DEL ING. MARTIN GARCIA GARCIA

7:05 PM HIMNO NACIONAL

             HIMNO DE LA UNI

7:10 PM CONFERENCIA “SIX SIGMA, ESTRATEGIA PARA LA COMPETITIVIDAD”

8:00 PM RONDA DE COMENTARIOS DE LOS PANELISTAS

• Ph D. ANA ROSA ADANIYA
• MBA. MARIA GARCIA SMITH
• ING. GINO RICCI GALUP

8:24 PM PREGUNTAS DE LOS ASISTENTES

8:50 PM  CLAUSURA DE LA CONFERENCIA A CARGO DEL ING. CESAR PONGO HUAMAN, PRESIDENTE DE LA ASOCIACION DE EGRESADOS Y GRADUADOS DE LA UNIVERSIDAD NACIONAL DE INGENIERIA

 

DIA:  MIERCOLES 20 DE FEBRERO

HORA:  7PM

COSTO: NINGUNO –

LOCAL: INICTEL –UNI

MAYORES INFORMES:  comunicaciones@egresadosuni.org

Video Congreso CRM México 2007

Promotional video about Mundo-Contact's CRM event in 2007. Jose Corona, our Mexico Office Director, is interviewed in the video.

Interview with Revista Expansión - México

Leonardo Peralta, writer & journalist of Grupo Editorial Expansión, a Time Inc. company, interviewed Jesus Hoyos (Solvis), Pablo Alonso (MSN Live), Arturo Caro (ITESM-CEM), Jose Casanova (MySpace México) and other experts in the industry for an article about the latest CRM 2.0 and Social Networking trends. Leonardo's article - Un Millon de Amigos, ¿Son gratis las redes sociales? No. Es obvio que algunos se benefician de los datos y la vida de millones - is now available in Expansion Magazine - Edition 979. The magazine is available in any newsstand in México.  The article will be eventually published on CNNExpansión.

UPDATE (12/29/2007): Here is the link of the article - Un millón de amigos ...

Featured Author - Jesus Hoyos

During 2008, Jesus Hoyos, Managing Partner of Solvis, will be a featured author in myCRMcareer.com, the  industry's first web 2.0 social media platform. Jesus will be writing about best practices regarding the strategies and implementation of CRM initiatives from the perspective of Latin America but with global implications.

 

Jesus will also be a featured author with Inversionista, a major financial publication in México. Jesus will be writing about CRM and marketing topics from the perspective of improving customer relationships and business profits. All topics will be about how the organization (entrepreneurs, small business or enterprises) can improve their operations with CRM and marketing techniques.

 

Jesus constantly writes about CRM in his blog as well as in Mundo-Contact's blog, a blog dedicated to CRM, VoIP and Call Center for the Latin American market. Jose Corona, our Mexico Office Director, is also a contributor in the Mundo-Contact's blog.

 

Technorati Profile

myCRMcareer.com

As part of our partnership with CustomersForever, the first CRM Association for Latin America, Solvis Consulting has been collaborating in a various membership initiatives with myCRMcareer.com. myCRMcareer is the CRM industry's first Social Network dedicated to CRM Career Development.

Starting in 2008, Jesus Hoyos, Managing Parnter of Solvis, will be a contributing author of myCRMcareer.com.

“Join the CRM industry’s first social network dedicated to developing the careers of CRM Professionals at www.mycrmcareer.com. “

DMA Member

Solvis Consulting is a member of the Direct Marketing Association and part of the association's CRM Council.