We recommend that during the 2009 you follow these 20 blogs selected by InsideCRM - The Best CRM Blogs of 2008 - Inside CRM.
There are 4 in particular that we follow here at Solvis:
- PGreenblog and CRM 2.0: The Conversation, Paul Greenberg
- Brent’s Social CRM Blog, Brent Leary
- Social Customer Manifesto, Chris Carfi
- CRM Mastery Blog, Jim Berkowitz
And for the latest about CRM in Latin America read Jesus Hoyos' blog - CRM en Latinoamerica.
You can also get the latest CRM's RSS feeds in both Spanish and English - CRM Universe.