CRM Certification - 2009 Latam Tour

Solvis Consulting is proud to be a sponsor of the CRM Certification - 2009 Latam Tour. The certification is organized by CustomersForever, BPT Partners and El Centro de Formación Profesional de Call Center & CRM. Last year, the 2008 Tour had 100 participants and the seminars were held in Lima, México, Córdoba and Buenos Aires.

The Professional Certification in Applied CRM Strategy based on Paul Greenberg's book, "CRM at the Speed of Light". It is also available in eLearning format and the seminars can also be given just for your company.

Why You Should Attend

Learn to:

Create customer driven strategies that improve long-term customer equity and shareholder value Identify, acquire, service and grow profitable customers Deploy a set of 'best practices' for evaluating and implementing CRM process and technology innovation Design and optimize the customer experience that delivers the maximum value for value received Create organizational strategies and action plans that enable CRM success

Who Should Attend

The training seminar is designed for executives, managers and professionals in:

Sales Marketing Customer Support CRM Industry, Technology and Services CRM Consulting and Professional Services

The seminar has instructors from the region, including Jesus Hoyos (www.crmenlatinoamerica.com) and other Solvis' partners.

For more information go here.