Take a look at this post - Social Media Maturity Model: 30 Posts, 30 People, 30 Day, by Joshua Weinberger (Managing Editor, CRM magazine). He is conducting an interesting experiment - discuss and create conversations in 30 days about a proposed Social Media Maturity Level. The participants of the discussions are a roster of CRM and social media all-stars, plus your comments - great idea by destinationCRM and Joshua Weinberger - crowdsourcing in action!
The conversation already started - see this post by Michael Faoscette - Social Media Maturity Model: The Conversation Begins. We will be updating this post's comments with every conversation from this experiment.
We believe that Social Media (Social CRM or CRM 2.0) is still evolving but with the different contributions from PR, CRM, Advertising, Marketing, Sales and Customer Service folks, and most important, the contributions from consumers. The Social Media Maturity Level takes all of these contributions into account, but let's see how it evolves in the next 30 days.
Update: Jesus Hoyos will be taking part of the conversations. You can also follow the conversations via this RSS feed: http://sn.im/303030feed