
Next week is Mundo-Contact's CRM evento in Mexico. Solvis is a sponsor. Jesus Hoyos will giving a workshop about Social CRM and Jose Corona will be talking about how to turn conversations into transactions with social media tools like Radian6 and Salesforce.com
But Solvis recommends you go to these lectures:
- Taller: La Rueda de la Lealtad with Leopoldo Gomez
- Taller: Los Contact Centers al Servicio de la Experiencia with Valentin Valle
- Únete a la conversación. Alex Wolin, VP Business Development The Americas para Salesforce.com
- "Ying Yang" Marketing Tradicional + Marketing Digital: Marketing 2.0. Gini Dardalla Rute, Directora General de la Agencia de Publicidad y Marketing Digital Emagine You.
- CRM Emocional: Más alllá de los datos sociodemográficos. Lic. Christian Fernández Alonso, Director General de GO4IT-AD LIMIT
- CRM = Confianza, Compromiso y Respeto. Rick Beato, Director General de Approach Technologies
More here: http://www.mundo-contact.com/crm09/tema.htm