3 - Projects and Engagements

Engagements

Some of our CRM Engagements and Strategies:

Telecomunications

• Colombian telecommunication company - CRM Workshop
  
• Allegiance Telecom – Clarify Configuration & Production Team
• BellSouth Ecuador – CRM Strategy & Peoplesoft CRM Implementation
• BellSouth Perú – CRM Strategy & Peoplesoft CRM Implementation
• Aliant Telecom – Clarify Implementation
• Major US telecommunication company - Clarify Production Support
• Major telecommunication compnay in Mexico: Genesys Implementation

Finance and Banking

• CRM strategy for a Latin American Insurance company
• CRM project for a major bank in the Andean region
• Marketing Automation implementation for the largerst bank in Ecuador
• Todo1.com - CRM Strategy Assessment for Conavi, Bancolombia, Banco Mercantil, Diners, and Banco del Pichincha
• Major Insurance company in Peru: CRM Strategy
• Major Bank in Peru: Sales Process and Functionality Design

Consulting, Retail, Manufacturing, and Government

• Global manufacturer of kitchen and bath products
• Nortel Professional Services – CRM & Clarify Implementations in Canada and the USA
• Peoplesoft Latin America – CRM Strategy Assessments for Future Clients
• SAS Institute, Latin America - CRM Strategy and Scope for Marketing Automation for the Largest Retailer in Mexico
• Coca-Cola International - Data Warehouse strategy and implementation
• International Software Provider - CRM production support and integration to SalesForce.com
• Major Latin America airlines in Peru and Colombia: CRM Strategy
• Major Retailer in Mexico - CRM Strategy
• Major Retailer and Manufacture in Colombia with 8 companies: CRM Strategy
• Software company: Vantive Support and Salesforce.com integration.

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